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How to Contact Ruby Has Support

How can we help?

If the answer is not on our knowledge base site, send us a ticket and we'll be more than happy to help.

We want to ensure urgent tickets can be addressed in a timely manner and no tickets will be missed.  Please understand that it is imperative the following steps are followed in submitting a Support Ticket. 

Here are the steps:

1
Visit our client portal: support.rubyhas.com.
2

Click the dialogue icon on the lower right hand corner on any page of the site. 

3

Select Send a Ticket tab, then place inquiry as needed. 

To attach a file along with the ticket, click the image with a plus icon. 

4
 Click Submit and a ticket number will be sent to you in a confirmation email.

Thank you for your cooperation and talk to you soon!

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