New articles are continuously published so check back for more content! Suggestions for new articles? Please let us know by sending a ticket. 

How to Contact Ruby Has Support

How can we help?

If the answer is not on our knowledge base site, send us a ticket and we'll be more than happy to help.

We want to ensure urgent tickets can be addressed in a timely manner and no tickets will be missed.  Please understand that it is imperative the following steps are followed in submitting a Support Ticket. 

Here are the steps:

Visit our client portal:

Click the dialogue icon on the lower right hand corner on any page of the site. 


Select Send a Ticket tab, then place inquiry as needed. 

To attach a file along with the ticket, click the image with a plus icon. 

 Click Submit and a ticket number will be sent to you in a confirmation email.

Thank you for your cooperation and talk to you soon!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.