To ensure optimized processing for your inventory, all receiving must follow the below Standard Receiving guidelines. Non-standard receiving requires additional processing time and incur additional receiving fees and surcharges.
3 business days into inventory after delivery date to facility.
- All SKUs must be set up and POs uploaded to the Ruby Has client portal prior to delivery.
Scheduling is required for shipments greater than 8 pallets or any floor loaded shipments/containers.
To schedule a delivery appointment, contact the applicable receiving department.
When scheduling an appointment, please provide the following:
o Type of delivery
o Number of pallets
o Size of ocean container
o Packing slip
- All products must be stacked and shrink-wrapped on standard 40" x 48" wood pallets.
- All pallets must be built to a maximum height of 58".
- Maximum carton dimension must not exceed 20 x 20 x 25.
- All pallets must be sorted in such a way that pallets contain the smallest number of different styles/colors of goods.
- All pallets must be labeled to include # of cartons, UPCs, product description(s) and quantity(ies).
- Packing slip must be accompanied with shipment, placed in marked Lead carton or pallet.
- Packing list must include shipment details: SKU, item, quantity, carton (identified on the outside) and the pallet # for the carton containing the list.
- No re-labeling and kitting required prior to receiving into the Ruby Has client portal (WMS).
- Each master carton is clearly labeled with all information necessary to identify the goods it contains. Labels must be clearly visible and facing outward upon pick-up. Please include the following information:
o Purchase Order #
o Applicable UPCs (as barcodes and text)
o Colors and size information (if applicable)
o Country of origin
o Expiration date (if applicable)
o Lot code (if applicable)
- Each master carton of goods has a label affixed to the upper right or left side and narrowest side of the carton. This label MUST contain the scannable barcode (UPC or SKU) of the goods inside.
- Please provide full carton quantities. Each carton with the same UPC must include the same number of units of goods per carton; provided that, if one carton is a partial, then (i) such carton must be marked partial using a bright-colored label that is clearly visible and facing outward upon pick-up, and (ii) such carton must be on the top layer of the pallet.
- Each master carton may contain no more than 1 UPC per master carton.
- If master carton contains multiple UPCs, carton must be marked mixed using a bright colored label that is clearly visible on the upper right corner of the carton.
- All cartons with mixed UPCs must contain inner packs and individual packing slips per master carton.
- Each inner pack may contain no more than 1 UPC. All inner packs must be labeled with applicable UPC, quantity and product description.
- Carton may be strapped by plastic-strapping material only, using two strips across the width of the carton. Metal strapping may not be used.
- Each carton must be individually numbered with a carton count to reflect each cartons place out of the total number or cartons (e.g., 1 of 48) to ensure all goods are accounted for in every stage of the supply chain. Mark cartons containing glass or breakable items appropriately (fragile, this end up, etc.).
Labeling Individual Units
- All items must contain a scannable UPC barcode.
- If it is not possible to apply a label to an item, then the item must be inserted into a bag, and that bag labeled with a scannable UPC barcode.
o Example: A t-shirt is placed into a polybag and a barcode is then affixed to the bottom right corner of the bag.
- Label background must be white.
- Minimum font size of 12pt.
- Minimum label size must be 1" x 1⁄4" (inch).
- Minimum label size must have 1/16" (inch) white space around border.
Receiving that do not comply with above requirements will only be processed when above requirements are met. Such receiving will be processed and billed per labor-hour in addition to standard receiving fees and could take up to 10 days to complete. If any labeling needs to be performed, a labeling fee will be applied see fee schedule below
Labeling: $35.00 per labor hour + $0.20 per 2x1 label cartons/items not labeled as required above
Non-compliant/ Broken Pallet: $15.00
Resizing/Re stacking Pallet: $35.00 per labor hour
Cartons containing less than 6 picking units: $1.50
Inbound Cartons greater than 2.5 cube: $2.00 per carton
MISC: $35.00 per labor hour