New articles are continuously published so check back for more content! Suggestions for new articles? Please let us know by sending a ticket. 

Video Tutorial: Fixing Hold Address Validation

As your order is created in the WMS, it goes through an Address Verification filter. If the address is not recognized by the system, the Status of the order is put to "Hold-AV." You would have to double check and verify the address before the order gets released for picking and shipping.

Written Guide is available here:

How to Verify the Address (Hold-AV) in an Order


Watch this video for a step-by-step tutorial:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.