You have questions? Ruby Has answers!

• Holiday Peak Shipping Carrier Surcharges
• Changes to VAT for Overseas Goods Sold in UK
• 2021 Holiday Calendar

• Regions Affected
• Facility Operational Status
• Precautions by Ruby Has
• Carriers
• Operational Precautions Clients Can Take
• Carrier Delays - Holiday 2020

• How to Verify the Address (Hold-AV) in an Order
• How to Change Shipping Service on an Order
• Order Import Template Guide
• How to Create Orders on the WMS
• How to Cancel an Order
• What is the Status of my Order?
• Packaging
• Guide to Carriers and Shipping Services
• Shipping Services and Guidelines
• How to Attach Labels and Documents to Orders

Browse all articles

• Receiving Guidelines
• Purchase Order Guide & Template
• How to Import Purchase Orders on the WMS
• Inbound Requirements

• Item Master Guide & Template
• How to Contact Ruby Has Support
• Subcomponents Import Guide & Template
• Terms & Conditions
• Onboarding Process Overview
• Video Tutorial: Item Master Guide & Template
• Video Tutorial: Order Cancellation
• Training - WMS Walkthrough
• Video Tutorial: Fixing Hold Address Validation
• What is my Business Unit?

Browse all articles

• How to Read the Inventory Quantity
• How to Create Custom Views on the Order Page
• Using Bookmarks on the WMS